Terms and Conditions

Last Updated: February 28, 2025

Welcome to PlanTea (Drink For Good Ltd). By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our website.

Business Information

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• Company Name: DRINK FOR GOOD LTD
• Business Type: Herbal Tea
• Registered Business Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
• Company Registration Number: 15386099

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Products & Services

We offer a selection of herbal teas and accessories. We may introduce subscription services in the future.

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• Age Restrictions: Customers must meet the legal age requirement for consuming caffeinated beverages in their jurisdiction.
• Product Usage Disclaimer: Some herbal ingredients may not be suitable during pregnancy or breastfeeding. Customers should review the ingredient list on each product page and consult a healthcare professional if uncertain.
  
  

Payment & Pricing

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• Accepted Payment Methods: Stripe
• Currency: GBP (£)
• VAT: All prices include VAT where applicable.
• We reserve the right to update product pricing at any time, but such changes will not affect confirmed purchases.
  
  

Shipping & Delivery

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• Shipping Area: We currently ship to the UK only.
• Delivery Timeframes: Orders are typically delivered within 5-7 business days.
• Free Shipping: Orders over £30 qualify for free shipping.
• Courier Service: Royal Mail
• Shipping times may vary due to unforeseen circumstances, and we are not liable for delays caused by third-party couriers.
  
  

Returns & Refunds

Due to the perishable nature of our products, we do not accept returns or refunds unless the item is received damaged.

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• Damaged Goods: If you receive a damaged item, please contact us within 48 hours of delivery with photographic evidence, and we will arrange a replacement or refund.
• Return Shipping: Customers are responsible for return shipping costs unless the product is defective.
• Refund Processing Time: Refunds will be processed within 7-10 business days after approval.
• We reserve the right to decline refund requests if the claim does not meet our return criteria.

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User Accounts & Conduct

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• Account Registration: Customers do not need an account to make a purchase currently, but we may require it in the future.
• Prohibited Uses: Customers must not use our website for unlawful purposes, spamming, fraud, or unauthorized resale of our products. Additionally, users may not:
  
  • Attempt to hack, scrape, or misuse the website.
  • Use automated tools (bots, scrapers) to collect data from the website.
  • Engage in fraudulent transactions or misrepresentations.
  • We reserve the right to terminate access for users who violate these terms.
    
    

Intellectual Property & Content

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• Ownership: All content on our website, including text, images, and trademarks, is owned by Drink For Good Ltd.
• Usage Restrictions: Customers may not use, reproduce, or distribute our content for commercial purposes without explicit written consent.
  
  

Liability & Disclaimers

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• Product Disclaimer: Our herbal teas are not intended to diagnose, treat, cure, or prevent any medical condition. Customers should seek medical advice before consuming herbal products if they have health concerns.
• Website Disclaimer: We do our best to ensure the accuracy of the information provided on our website. However, we are not liable for any errors, omissions, or reliance on website content.
• Limitation of Liability: Drink For Good Ltd shall not be responsible for indirect, incidental, or consequential damages arising from the use of our website or products, except where required by law.
  
  

Governing Law & Dispute Resolution

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• Applicable Law: These Terms and Conditions are governed by the laws of England and Wales.
• Dispute Resolution: In case of disputes, we encourage informal resolution. If unresolved, disputes will be handled through arbitration before legal action. If arbitration is unsuccessful, disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
  
  

User-Generated Content

If our website allows product reviews or comments, users must adhere to the following guidelines:

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• Users must not post defamatory, false, or misleading statements.
• We reserve the right to remove content that violates our guidelines or is deemed inappropriate.
  
  

Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the revised terms.

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Contact Us

For any questions about these Terms and Conditions, please contact us at:

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• Email: hello@plantea.co.uk‍
• By using our website and services, you agree to these Terms and Conditions.

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